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ADAMS WOOD PRODUCTS GUARANTEE
If for any reason you are not completely satisfied with your order, you may return it
IN IT'S ORIGINAL CONDITION
within 30 days for an exchange or refund.

CALL FOR RETURN AUTHORIZATION
423-587-2942

All returns after 30 days, that are not our fault, will be subject to a 15% restocking charge and cost of return freight.

 


THERE ARE NO MINIMUM QUANTITIES
Required on in stock parts.

We make custom parts, but do require a minimum quantity which depends upon tooling cost, complexity of the part and adaptability of the part to our equipment, (See Custom Components)

PRICES
All prices subject to change without notice. Prices DO NOT include shipping charges. Prices in U.S. dollars.

TERMS
MASTERCARD, VISA,  DISCOVER/NOVIS, & AMERICAN EXPRESS ACCEPTED.
*COD Orders.
No COD's outside the United States.
All COD's must ship by UPS
On COD orders up to $500.00 personal or company checks accepted.
COD orders over $500.00 to $1,500.00 require certified check or money order.
No COD orders to exceed $1,500.00
*Cash in Advance Orders
Orders over $500.00 require credit card, certified check, money order or personal or company check to clear bank before order can ship.

LIABILITY
The customer shall test and verify the suitability of the product for intended use. No warranty for intended use is made. The customer assumes all risk and liability.
Adams Wood Products only obligation is replacement or credit for product proven defective. Adams Wood products shall not be liable for any loss or damage from the use or inability to use the product.

FREIGHT
All merchandise shipped VIA United Parcel Service F.O.B. our factory, unless other arrangments are made. We will contact you, should your order require shipment by Truck.

DAMAGED MERCHANDISE
Concealed damage can occur from rough handling by carriers, and the amount of this damage is collectable by you from the carrier upon presentation of proper claim. If you find damage upon unpacking the shipment call the delivering carrier and ask for an inspection on concealed damages. DO NOT DESTROY PACKING MATERIAL until shipment is inspected and claim is settled. If you need help in dealing with a damage claim, we will be happy to assist you.

SHORTAGES
Check number of packages with the quantity shown on the packing slip. If quantities do not tally, have carrier note the shortage. If missing packages do not show up in a few days, advise us and we will help trace the missing packages. While we make every effort to insure complete packaging of each shipment, mistakes do occur. If you discover missing parts when you unpack your shipment, call us and we will ship the missing items no charge. We must be notified of any shortages within 30 days of receipt of shipment.

RETURNS   (ALL PARTS MUST BE IN THEIR ORIGINAL CONDITION)
No returns of merchandise will be accepted without prior approval from our office. All returns must be made within 30 days of receipt of shipment and the original invoice must accompany the return.
All returns after 30 days, that are not our fault, will be subject to a 15% restocking charge and cost of return freight.

No returns accepted after 90 days.

FINISHING
We do not endorse a particular brand or type of finish. We suggest you consult a local hardware or specialty finishing store to determine what finish is best suited to your abilities.
When applying finishes, it is very important to apply the same steps to all sides of your kit expecially the underside of the tops. This helps to stabilize the large wood panels to reduce warping and splitting. It is very important to finish your kit as soon as possible, The large wood panels will warp if left unfinished.

 


  The mark of responsible forestry


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